Privacy Policy
At hotelsrayong.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information while ensuring compliance with applicable privacy laws and regulations. Your privacy is a fundamental priority for us, and we want to ensure you understand how we handle your personal information.
Data We Collect
- Information You Provide
- This includes information you provide when creating an account, making a booking, or signing up for our newsletter.
- Transaction/Financial Information
- Includes transaction details regarding the services you purchase, such as products ordered and payment methods (excluding full credit card numbers processed by third parties).
- Communications
- Data you provide when contacting customer support or submitting feedback.
- Automatically Collected Data (Usage Data)
- Automatically collected data that helps us understand how users interact with our website, including information like IP address, browser type, and operating system.
How We Use Your Information
- To provide and maintain our services, processing orders, and managing accounts.
- To provide customer support and respond to user inquiries.
- To personalize user experience with tailored recommendations.
- For research and development to enhance our platform and services.
- For marketing and promotional communications, where consent has been given.
Information Sharing (Disclosure)
- Service Providers: We share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, including payment processors and IT support.
- Business Partners: We may share information with trusted business partners to provide co-branded services or joint promotions, and we will ensure they comply with applicable data protection laws.
- Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities, to protect our rights, or to ensure the safety of our users.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes for which it was collected, or as required by law, such as for accounting or legal compliance purposes.
Your Data Rights
- Access: The right to request copies of your personal data.
- Rectification: The right to request correction of inaccurate data.
- Erasure: The right to request deletion of your personal data.
- Opt-Out: The right to withdraw consent to data processing.
- Object: The right to object to processing of your personal data.
Security Measures
We are committed to implementing reasonable technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure and to ensure data integrity.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Users will be notified of any significant updates by posting the new policy on our website and updating the 'Effective Date' at the top of this policy.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us through the contact form on our support page.